The Profiles LoyaltyPro™ is a web-based customer loyalty survey tool. It offers companies a process to gather ongoing, critical account intelligence that helps to assess the relationship between the buyer and the supplier. The Profiles LoyaltyPro™ provides reports and analysis that give you a holistic view of the account by surveying multiple contacts within a client account. The program enables your company to manage gaps in client expectations and identify opportunities for growth or development.
The Profiles LoyaltyPro™ provides your company with tangible data regarding client satisfaction and loyalty.
- Loyalty by position
- Overall buyer loyalty
- Client expectations
- Communication or execution gaps
Types & Uses of Reports
Time to Take:
Online or pencil/paper